Lean Care Paths

By |2018-08-22T16:02:03+00:00August 15th, 2018|Healthcare, Lean, Lean Six Sigma|

Challenges in the healthcare industry are immense.  Hospitals and other healthcare providers are faced with growing demand, shortages of staff, and immense pressure to reduce costs while improving patient satisfaction and outcomes.  Many healthcare providers have turned to the concepts of Lean thinking to facilitate improved performance.  While numerous good results have been attained [...]

Lean Transformation – A Five Phase Never Ending Journey to Excellence

By |2017-08-20T13:12:51+00:00June 12th, 2017|Lean, Operational Excellence|

A Lean Management System may be applied by any organization that wants to improve process performance in the eyes of customers, business leaders and employees. Lean is about creating customer value with a minimal amount of waste.  It is both a philosophy and a set of principles/tools.  It can be applied for the design [...]

Six Principles for Process Excellence

By |2017-08-20T13:18:50+00:00June 5th, 2017|Lean, Lean Six Sigma, Operational Excellence, PDSA|

So you want to grow your business, become more efficient, and delight your customers with service excellence.  Want to know how?  Here is some important information to help make a dramatic difference in business performance. In all industry sectors, customers want to receive more value for their time and money.  Customers want shorter wait [...]

Just Do It vs PDSA: Resisting the Allure of the Quick Fix

By |2018-06-12T11:14:06+00:00April 7th, 2017|Improvement Tools, Lean, Lean Six Sigma, PDSA|

"The solution is obvious.  Just Do It!” This expression is often heard in the field of process improvement.  The yearning for speed and simplicity of a Just Do It (JDI) approach is understandable. Just as problems vary in complexity and difficulty, so do the solutions we seek to correct them. Sometimes process solutions are [...]