TRUSTED ADVISORS FOR OPERATIONAL AND PERFORMANCE EXCELLENCE
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Excellence Your Way

EXCELLENCE YOUR WAY

Your organization is unique. Your approach to achieving excellence needs to be adaptable to your culture, skills, structure, and environment. We will help you define and implement Excellence Your Way.

Results Oriented

RESULTS FOCUSED

Excellence is defined by performance in the most important measures for your organization. If your measures are well defined, then we’ll help you achieve the goals you are targeting. If not defined, we’ll help you build a balanced composite of measures and goals for your organization.

Customer Driven

CUSTOMER DRIVEN

Your customers are the ultimate judges of performance. Customer-driven excellence involves delivering high value products and services in a manner that is timely, error-free and competitively priced. We’ll help you to build customer trust, loyalty, and sustainability.

QUESTIONS ABOUT ACHIEVING EXCELLENCE? ASK US.

Ask An Expert

“Er and I worked together for more than 10 years at AMP, Incorporated. Er’s analytical mind and methodical approach to business enabled the company to achieve high levels of performance in quality, customer service, and profitability. Er has always displayed a high degree of integrity, responsibility, and ambition.”

Robert Bruggeworth • CEO, Qorvo
“I had the opportunity to work with Er on both a space redesign and a major core process redesign and found Er to be extremely knowledgeable, capable, and able to manage varying and often diverging opinions and data. He is very good at helping a group create renewal that is their own. Er applies Lean in a holistic and balanced way, so no matter what the issue or the challenges, you will find balanced and effective solutions.”
Dr. Nathan Hagstrom • Chair of Pediatrics, Lehigh Valley Health Network
“Er has extensive background in quality, continuous improvement, and statistical analysis. Er has strong personal characteristics, including impeccable honesty and integrity. He is bright, experienced, and analytical in his approach to business.”
Doug Cross • Former President, Atrium Windows and Doors
“Er is a dedicated quality professional whom I have known for many years. He is a good Baldrige thinker and an experienced quality expert who has proven effective at implementing positive change in many industries and organizations.”
Mike Nichols • Former President, American Society for Quality
“Er is an incredible professional in his field. He comes with experience and knowledge that is invaluable and he delivers performance through exceptional moral and ethical behavior. He has a great ability to convert information into knowledge that anyone can learn from.”
Doug Johnson • Former Director of Innovation, Presbyterian Healthcare Services
“Er is a very gifted and intelligent mind in the realm of process improvement. His understanding of data, process, and methodology were unparalleled at WFUBMC.”
Eric Shipton • Director of Data Analytics and Process, Wake Forest Baptist Health

LET’S WORK TOGETHER

We work with your staff as a single, united team to give our clients the highest-quality advice and results possible.

CONTACT US