WHAT IS PROCESS MANAGEMENT?
Process Management refers to aligning processes with organizational mission and key competencies, designing and implementing process architectures, establishing process measurement systems that align with organizational goals, and building an infrastructure to manage processes effectively. Having a process management system in place will enable better implementation, sustainment, and continuous improvement of process performance and effectiveness. There are six process management principles that must be met to ensure a sound process management system is in place. These six principles include:
- Process inventory
- Process Definition
- Process Owners
- Process Measurement
- Process Evaluation
- Process Improvement
Following these six principles is the key to success within a process management system. Once an organization gets away from focusing on departments and functions, and instead focuses on the processes that need to be in place within the business, success will follow. Examples of this success can be seen across many different business sectors, including healthcare (link to A4), finance, insurance, and many others. Let your business experience this success by implementing sound and effective process management systems.
How Do Organizations Benefit From Effective Process Management?
When an effective process management system is sufficiently implemented into a business, this organization will experience a wide array of benefits. Incorporating processes into all facets of the business will allow the business to become more efficient, more productive, deliver higher value to their customers, increase employee engagement, and increase their profit margins. Having processes in place allow the company to operate as smoothly and efficiently as possible by reducing the eight wastes.
The eight wastes include overproduction, waiting, transport, processing, inventory, motion, defects, and underutilized people. Process management systems work to reduce these wastes to the greatest extent possible. When an organization reduces and eliminates waste from it’s day-to-day operations, the business will reap many benefits!