August 2018 - Ralston Excellence

Lean Care Paths
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Lean Care Paths

Healthcare, Lean, Lean Six Sigma

Lean Care Paths

By Er Ralston|2021-09-20T20:36:14-04:00August 15th, 2018|Healthcare, Lean, Lean Six Sigma|

Challenges in the healthcare industry are immense. Hospitals and other healthcare providers are faced with growing demand, shortages of staff, and immense pressure to reduce costs while improving patient satisfaction and outcomes. Many healthcare providers have turned to the concepts of Lean thinking to facilitate improved performance. While numerous good results have been attained [...]

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The Questions Effective Process Excellence Coaches Should Be Asking
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The Questions Effective Process Excellence Coaches Should Be Asking

Coaching, Improvement Tools, Operational Excellence

The Questions Effective Process Excellence Coaches Should Be Asking

By Er Ralston|2021-09-20T20:36:14-04:00August 8th, 2018|Coaching, Improvement Tools, Operational Excellence|

The job of the process excellence coach is to help develop skills for problem solving and continuous improvement. Coaches can play a critical role in developing capability of both individuals and organizations to pursue and achieve excellence. Training alone is not enough. People need coaching when they are learning and practicing new skills [...]

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